Wednesday, July 21st, 2010 at 5:20 pm  |  108 responses

Brand Management

LeBron James is the least most popular man alive. Here’s what that might mean.

by Ryan Jones / @thefarmerjones

This morning I read a story about Facebook. The story cites a recent survey by something called the American Customer Satisfaction Index; among the survey’s findings are that Facebook’s public approval numbers are comparable to those of cable companies and airlines, ranking Facebook among the least publicly approved companies among humans who respond to calls or emails from companies that conduct surveys.

The story makes passing reference to the fact that Facebook just reached 500 million users.

Also this morning, I read a story about Apple. The story opens with references to the fact that Apple has a new phone with an antenna that doesn’t work, or something, and also the coverage for this phone isn’t very good, and plus they’re arrogant. It seems people don’t like Apple very much right now.

The actual point of the story is to highlight Apple’s third-quarter earnings: Over the past three months, the company made $3.25 billion.

In profit.

I’ve tried to stop reading stories about LeBron James, but most of the ones I’ve read in the past couple of weeks — as well, in part, as the one I wrote — have focused on how unpopular LeBron James has become. The main thing that has made him unpopular is that TV show he was on week before last.

The one that was the third most-watched show on cable this year.

102771911_display_imagePopularity is a funny word.

Facebook is terribly unpopular, and yet everyone is on it. “Apple is hugely unpopular” is a phrase my Mac keyboard just enabled me to type. LeBron is unpopular, but damned if we’re not all still talking about him.

Branding is another funny word.

You know who has a brand? Michael. His sells shoes with his silhouette on them. Also underwear, and a popular thirst-quencher. Magic has a brand, too. His has sold lots of stuff, but now mostly sells predatory loans to poor people. It also rents shitty furniture to poor people, both because poor people can’t always buy stuff, and because Magic is versatile.

LeBron learned a lot from these guys. Some of it he has replicated, and some of it he has not. Among the things LeBron has not done that Michael and/or Magic have done are a) drafting Kwame Brown and b) hosting The Magic Hour.

But he did choose to star in The Decision, which might fairly be compared to hiring Kwame Brown to host a late-night talk show.

Among the things LeBron hasn’t done that Michael and Magic have that he’d actually really like to do… well, there’s just the one, isn’t there? He hasn’t led a team to an NBA championship, and now, the prevailing logic says, he never will. Oh, he might win a title or two or seven, but he’ll never be the clear-cut man on such a team, and to the media, and to serious basketball fans like us, that’s important. That matters.

(It apparently matters to Michael and Magic, too. I’m not under the impression these guys held press conferences to announce their thoughts on the subject, so I have no problem with them responding when asked about LeBron’s move. But here, inspired by some Twitter exchanges last night and this morning, is my beef: The MJs didn’t offer “opinions” on LeBron’s move — they offered judgment. When Jordan says there’s “no way” he would’ve called Bird or Magic to team up, and when Magic says “that’s not what we were about,” it’s judgment on a situation they cannot relate to. They can’t relate to being seven years into a career with an undermanned team that has no reasonable hope for substantial improvement, even while the teams around them are able to strengthen their rosters. They were never in a comparable situation for a comparable amount of time. They don’t have to like it, and they’re free to say so, but for guys so famously committed to winning to proclaim they were above such a move is meaningless bullshit neither of them can ever prove.

Also, they both played on the Dream Team, and I don’t remember them apologizing for that.

But I digress.)

So, yeah, it matters. It matters that LeBron “took the easy way out.” It matters that he’ll never been seen as “the man,” and therefore never considered on the same plane as guys like Mike and Magic and even, yes, Kobe Bryant. It matters to us, who write and watch and analyze. It matters to us, the noisy minority, and we don’t matter at all.

It’s been fun the past couple weeks to hammer not only LeBron but his “team,” and most of it has certainly seemed deserved. But more and more, I’m wondering if they actually got it right. I’m wondering if they’re the only ones taking the long view. And I’m wondering if our clattering little club forgets who and what we are. We are not ESPN, certainly. We are not in charge of the history books, at least not the ones anyone but us will read. We are people who judge for ourselves and each other, but we lack any real influence or control; we only influence each other, and we don’t control shit.

I’m wondering if LeBron and his people don’t completely get this. I’m wondering if, as many of us expect, they’ll stack a half dozen chips over the next eight or nine years, and simply by winning (and maybe averaging that triple-double some of us are half-expecting) and staying out of any actual trouble — you know, breaking laws and shit, as opposed to just offending our collective sporting morals — LeBron will stand in 10 years as exactly what he most wants to be: the biggest brand (and wealthiest man) in global basketball, and one of the best players in the history of the game.

Because he was probably never going to catch Jordan anyway — because no one is ever likely to — “one of” will have to be enough.

And for those of us who will do our damnedest to remember everything that “happened” this summer, we will do well also to remember who we are: powerless. We’re a silly little bunch of hardcore fans, and the marketing partners pay us no mind. We hate the brand but consume the product. We hate Facebook and Apple, and now we all hate LeBron.

How’s that going for us, anyway?


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  • http://slamonline.com Bryan Crawford

    No need Ryan. I don’t know about Eboy, but I’m done. I was actually going to let him have the last word. It’s only fair considering this is an LBJ post, he’s a Heat fan, and that’s my dude. That’s how I roll.

  • ciroqobama

    Very well written mr jones

  • http://www.slamonline.com Eboy

    I’m loving Bryan more each time I interact with him.

  • henry

    great read, spot on chap

  • http://www.slamonline.com/ The Promise

    Asm I have said before Eboy, I ain’t hatin on your team really, its just LeBron I simply can’t stand. I’ve been a Wade fan since he destroyed my ’03 Kentucky team in the Elite Eight. He gained my total respect. And you know, why would I be jealous, when its not like this team is gonna be together that long anyways? When his contract runs out, he will take his talents somewhere else, so you will only get 4 or 5 years to sh!t talk and bask in the glory. And when its over, its back to earth. So stop calling me a liar by saying I’m jealous, get over it.

  • Brian

    If LeBron ever does decide to start “breaking some laws and @#$!” then you know we’re only a few days from a Ryan Jones article explaining how we’re looking at it all wrong.

  • http://www.slamonline.com/online/category/blogs/farmer-jones/ Ryan Jones

    I’ve already got the “LeBron didn’t mean to drive his Bentley into that bus full of Haitian immigrant babies” post ready, Brian, just in case. Let me know if you’d like a sneak peak.

  • http://andrewwoods86@hotmail.com brill

    I dont understand why Eboy and Bryan cant just call each other on the phone and have this conversation?

  • http://slamonline.com Ben Osborne

    Another great column, Ryan.

  • http://www.sovainmag.com Sovainmag.com

    Great article. No one gave their opinion to “The Decision” prior to the matter and no one has been in LeBron’s position. Its not fair that he can highly criticized, but not graced for making a decision to win a championship. We live in a backwards society. If he stayed in Cleveland, and didnt win a title, the world would criticize him. But he mad a decision to better himself and the league.

  • Brian

    Please Ryan. I’m guessing it was the vodka’s fault for going down his throat.

  • http://myspace.com/rsaenz24 RoG23

    LeBron is still one of the best nba players in history. It takes a GREAT team to win a ring. LeBron didn’t have that in cleveland. He single handedly won 60 games. And in the playoffs the celtics knew it. So they shut down lebron, knowing that there was no other cav who could step up. I bet both mjs couldn’t make it to the finals with the squad lebron was running with when they lost to the spurs “BIG 3″

  • http://myspace.com/rsaenz24 RoG23

    Btw, charles barkley did join hakeem and drexler in houston. But he wasn’t riding their backs right? He was still the man. He was leading them by himself with no help. He is a hypocrite. He is just mad because lebron has already EARNED a higher status than himself. He is a very funny guy tho. I wish every game was on tnt.

  • JalepinoSauce

    nice point Sovainmag. They forgettin that Bron’s winnin’ & he get’s what he wants. People hate that coz theyre stupid. The Boy plays his ass off , he also a great baller who’s fun to watch, thats what we do & that’s what its about. Ryan can withstand as much pressure as Bron’s left te$ti(le. Ignorant Hatin’ Beeeyyaahhyches !!!

  • http://slamonline.com AlbertBarr

    Here is an interesting article from interbrand…it is an evaluation of the LeBron James Brand and an analysis of the money he likely to make of his brand in miami and what he could have made in other likely destinations of the summer. http://www.interbrand.com/paper.aspx?paperid=122&langid=1000

  • Lz – Cphfinest3

    Nice article.

  • Hightz

    amazing read….very well said we are all just fans and we will still watch bron play this season….im from toronto and ill still get a heat # 1 jersey….

  • Jake

    Well said,but I still can’t stand LeBron and his self made celebrity status.He’s been marketing himself since he was 16 and he still can’t carry Nike.His sales compared to Kobe’s are volatile…same with MJ.The “king” of basketball isn’t even the king of the company that endorses him.

  • http://www.clownpenis.com Tarzan Cooper

    Good stuff ryan, check out scoops piece over at the follower. Bryan and eboy are funny, esp how bryan always has to say ‘thats how I roll’ in every post.

  • Dagger

    I’ve read hundreds, if not thousands of basketball articles over the years. This is easily the best. Very impressive work.

  • Rusty

    Nice article, well done Jones.

  • Rusty

    If i didnt dislike Bron so much I would probably feel bad for the guy, makes this big life changing move in order to win a chip (which we all must dream off doing) and he gets absolutely smashed by pretty much everyone but the MIA fans.

  • Rusty

    If i didnt dislike Bron so much I would probably feel bad for the guy, makes this big life changing move in order to win a chip (which we all must dream off doing) and he gets absolutely smashed by pretty much everyone but the MIA fans.

  • Lantern2814.5

    If Lebron stops waltzing around like he’s a celebrity who is God’s gift to basketball and instead starts to act like a professional athlete who happens to be a great player on a team then him being w/ the Heat isnt a problem. So drop the “King” moniker, stop richest athlete ever building a brand talk. Instead, be there for your team, take responsibility when you lose, be gracious in defeat…start working, playing, and acting like a CHAMPION if being one is really the priority.

  • Lantern2814.5

    People keep saying Cleveland is a dump, I wouldn’t know, havent been there… but if LeBron’s “brand” was as big as it seemed he could’ve also been a community leader and made Cleveland a place to be… I guess I’m still thinking of celebrity athletes being leaders in making their community better, but I guess we really wouldn’t know anymore what Lebron could’ve done not just for the Cavs but for the community of Cleveland… except for the hate anyway…haha…

  • penny

    thanks for the article very well written

  • http://www.realcavsfans.com Anton

    LeBron: “Hello, I’m a Mac. I have terrific asthetics, a great pedigree, and can make the best basketball moves look pretty. However, I lack the technical skills that would make me a stand-out player.”
    Bosh: “and I’m a PC. I have terrific skills but no one seems to notice because I don’t have fancy applications. Acknowledge me!”

  • T-Money

    Rusty: smashed on the Internet, dude. He doesn’t care. Millions of fans adore him, bloggers, commenters and reporters despise him. I’ll take that any day.

  • http://thetroyblog.com Teddy-the-Bear

    @ Allenp: That’s hogwash, is it? You sure it isn’t cogswaggle? Rubbish? =)

  • tomtom

    A good example of why i only really come on this site to catch breaking news. The articles are poorly written and often nonsensical and some of the statements, comments and themes are often irrelevant.

  • http://www.facebook.com/profile.php?id=100000580635564 Bryan

    He still has you servicing him so he’ll be ok right tmoney?

  • http://slamonline.com tealish

    @tomtom — that’s sarcasm, right? If anything, it’s the reverse.

  • jay

    lebron chose his own path he is a big boy and decided to make his “decision” right or wrong!! i think the show was over the top and ticked peeps off. we shall see how he handles the target on this big 10X..but as Ryan you pointed out…we will all watch. mj, magic, chuckster, and larry legend stated their opinions and opinions! we do still live in a free country ..correct…lets see how this plays out…like em or hate em..we will all watch..great read! i think in the legends eyes bron does lose some cred..will that hurt his brand..maybe..maybe not…we shall see how he is viewed down the road

  • Rusty

    @T-money i understand he probably shrugs most of it off but its gotta but i mean that MJ and Magic ish would be hard to shrug off

  • Rusty

    totally fuked up the above comment.

  • johnpebenito

    i agree with some of your points, but what i dont agree that the CAVS are not doin anything, they have a willing owner, but lebron can’t wait. its not like he is teamed with a bunch of scrubs, they had a pretty good team, they won 60 plus wins back to back seasons, i dont blame it to his teammates, i blame the COACH for losing in the playoffs. coz he failed to adjust offensively and defensively. while the other team is keeps on adjusting every game. their play sucks!!

    1 more thing theres no way spoelstra can beat Phil Jackson. when finals time!! hehe!!

    just my two cents

  • T-Money

    bryan: bien sûr.

  • Curren$y

    The sales and profit show ppl do like Apple and Facebook. I hate lebron, I can’t even begin to delve into “The Decision” it was horrible. I enjoyed the article other than the references to Apple and Facebook, and I felt like it was unecessary. just giving constructive criticism

  • Eric Mueller

    I like this take on the LeBron decision. I know I am one of the many haters for this choice…but its nice to see someone take LeBron’s goals in view, instead of the goals the world and media have set for him.

  • Ronald

    @Anton: Urm, Mac has fancy applications? Such as? Despite the fact that a PC can do everything a MAC can do (i.e install Mac OSX onto it, which would make a PC a cheaper and yet more powerful alternative than a Mac.) Anyway back on topic, I don’t see how Jordan “judged” Lebron. He said in hindsight that he wouldn’t have called Magic/Bird/Larry to make a team. Hindsight is the operative word here seeing how he won 6 championships without doing so. He didn’t say he wouldn’t have done the same if he was in Lebron’s position or vice versa. He’s just saying that looking back he did pretty well and he wouldn’t change a thing. It’s not like he was going to say “Oh, despite winning 6 championships and arguably the best player to have ever played basketball I would have made a superteam if I had a chance. But honestly, Lebron put himself in a lose-lose situation. I don’t see how he can benefit overall from this even if he wins 3-4 championships which is optimistic at best. Or maybe he’s destined to go through basically what Kobe had to go through, be the bad guy, then somehow get even more unconditional love out of it.

  • total scrotal implosion

    How much is bron loving miami women, sure beats having to truck in ones to cleveland

  • Joe KIng

    All this bullsh*t talk about doing whats goos for the team and being a team guy, an mj an magic having a sulk because lebron would rather have championships then mvps

  • http://slamonline.com Dave.

    “Also, they both played on the Dream Team”
    BOOM!
    Nice article, too.

  • ClydeSays

    I doubt the ‘brand’ will take any long term hit. Winning will help, but so will a little time. Unlike say Brett Fauve, Lebron is just in his prime years. He has a long time to right the ship and people’s memories are short.

    Fauve has engendered so much ill will at the tail end of his career, that could be what people remember.

  • Andrea Bargnani

    sh*t talking mj and magic?

    come on man this article is pure bs

    i been comin here since the first links ever put up, and these days this site is just late news, and irritating opinions

    the links come once a month

    i quit slam, see ya later

  • Kundai

    Im the same as eboy for the real I cant say i support the actual team im team lebron first no matter where he goes, then second the heat. So i wish the best for the KING!!!! get your rings and be known as one of teh best of all time. BTW people saying wade will have a better career at the end need to put their drugs down. lebron will always be better than wade. But wade still be my dude

  • Ed LOmax

    Lebron was a FREE agent. FREE muthafu*#ers, FREE!! He could CHOOSE to go to ANY team he wanted. No matter what decision he made, approx 29 other teams fans would be hating him. At least the Heat didn’t straight jack him like the Lakers did when they got Pau Gasol. MIA = 3 All Stars. Lakers = 3 All Stars ( Pau, Kobe, Ron Ron), including 1 x DPY (Ron), Portland = stacked, Nuggets = stacked, Magic = 4 All Stars, Celtics = 3 future HOF’ers. Shiiiit, like I’ve written before, why would it be SO different if Lebron went to the Bulls??? That’s not chasing a ring?? The ONLY wack thing about this whole issue was the piss weak ESPN special and ALL OF YOU F#*KING HATERS!!!

  • Ed LOmax

    Also, LBJ could potentially average an trip dub next season and the Heat could potentially win it all. If this happens could we all admit that he LEAD his team to a title?? Listen, I’m not an LBJ super-fan like some SLAM readers, I’ve always, since their rookie years prefered DWADE, but ya’ll really need to stop hating this man. He’s a fuc@*ing human being, with flaws like the rest of us. P.S As an old school Heat fan since the Lebanon mega DJ Ron Seikly and Glen Rice before he played for the Lakers and I’m kinda glad in a way that so many people are HATING on us. Hopefully it will develop a seige mentality within the organisation.. The Bulls regular season win record is in serious trouble my friends.

  • Andrea Bargnani

    i cant even post a good bye?

    hahahah

    you suck now slam, and its too bad

  • martin

    mr. ryan jones, how can u say that the cavs were ‘undermanned’ and had ‘no hope for substantial improvement’, especially this past season?

    first of all, ANY team has HOPE for substantial improvement, some just not up to the level of championship contender. having said that, the cavs were not undermanned in any sense. first because they have a complete roster and second because they have two all-stars (mo and antawn), a hall of fame center (shaq) and a slew of serviceable players (jj, z, varejao, moon, parker, etc.).

    it just seems that they are ‘undermanned’ because the gap between the talent level of LBJ and the others are far apart. but the point is that they are DEFINITELY NOT UNDERMANNED and THEY HAVE HOPE FOR IMPROVEMENT. the only things i saw that was missing is that james did not LEAD them.

    another thing, u cannot compare the james-wade-bosh trio to jordan-pippen-whoever trio because first of all james and wade are definitely 2 of the top 5 players in the league (or the world even). in contrast, pip was not a consensus top 5 player in his generation. further, rodman or whoever is the other part of the trio is not a top 15 player, unlike bosh who is regarded as such.

    ultimately, james and wade could have led championship teams (wade even won already) while only jordan and not pippen (pip had a chance when jordan 1st retired) can lead those type of teams. that is why jordan never really compared his situation with lebron’s. he just compared their mindset, that is, mike will value the competitive side of the game and refrain from joining other franchise players.

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